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Event Non-attendance
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This popup helps you diagnose issues that people may be having signing up to this event. It will tell you exactly why
certain people can't sign up or can't access particular sign-up options or classes.
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Sign-up Option
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Indicate how each of the attendees being signed-up will pay.
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You can then add more to the list and remove individuals where necessary. Once the list is complete, click the Sign-up button to
get them all signed up.
Name
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will end up with no allocated .
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sign-up:
= required
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Withdraw from Event
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Move Event Sign-up
Move to Event
Select date of event to move sign-up to, then select from that day's events in the drop-down.
Note:
The cost entered here should be the full cost of the new sign-up; not the difference from what they have already paid
for their current sign-up. The system will automatically create a new due payment or refund by comparing the new cost
with what they have already paid.
Move Multiple Sign-ups
Various events
Various dates
Move to Event
Select date of event to move sign-up to, then select from that day's events in the drop-down.
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for their current sign-up. The system will automatically create a new due payment or refund by comparing the new cost
with what they have already paid.
If there was already a purchaser for each sign-up then the same purchaser will be used, otherwise the purchaser will be set to the attendee.
To set alternative purchasers, cancel and move each attendee individually.
Issue a RefundClear/Reduce Sign-up Charge
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Note:
If you do not issue a refund for the full amount, then the member will remain liable for the balance.
Sign-up
Net cost including and surcharges or discounts applied.
Net amount paid by member i.e. amount paid minus any refunds already paid back.
The purchaser remains liable for this amount and must arrange payment.Nothing owed by the purchaser.
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payment of this refund.
Cancel Event
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If you choose not to refund all here, individual full or partial refunds can still be issued manually.
Warning! For payments made directly through myClubhouse integration, this will refund the money immediately. The third-party processors may still keep any fees paid.
Event Cancelled Successfully!
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Unpaid Refunds
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Purchaser
Description
Amount
Original Payment Method(s)
Refund Payment Method
Auto-Paid?
Un-Cancel Event
WARNING! THIS WILL UN-CANCEL THE ENTIRE EVENT!
All attendees will receive a notification that the event has been un-cancelled.
Synchronise Sign-ups to Participant List
To be Signed Up
Name
Sign-up
Result
MEMBERJUNIORNON-MEMBER
To be Withdrawn
Name
Withdraw
Result
MEMBERJUNIORNON-MEMBER
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accessed by certain club administrators using the Sent Emails page.
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Save View Configuration
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It should be a short text value.
Select the members, roles, security levels or member lists with which you wish to share the view config.
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have set their own personal default.
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Mark as Paid
GoCardless Direct Debit —
scheduled to be collected automatically by GoCardless. There is no need to record manually unless the GoCardless notification has been missed.
If you do record it: entering the GoCardless payment reference (e.g. PM...) will allow the duplicate notification to be safely ignored.
If you use an unknown or incorrect reference, myClubhouse may incorrectly mark the as paid when it processes the collection.
Stripe —
scheduled to be collected automatically by Stripe. There is no need to record manually unless the Stripe notification has been missed.
If you do record it: entering the Stripe charge reference (e.g. ch_...) will allow the duplicate notification to be safely ignored.
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Scheduled Electronic Payment
scheduled to be collected automatically by . There is no need to record manually unless the provider's notification has been missed.
If you mark it as paid and the automatic collection also succeeds, the payment may be recorded twice.
GoCardless Direct Debit
Stripe
—
RE: : GoCardless Direct DebitsStripe paymentsPayments via
are normally recorded automatically.
There is no need to record manually unless has been missed. Please enter the exact payment reference where possible. Payments with different references must be recorded separately.
Marking this payment as paid will automatically create the next repeating purchase and due payment.
£
Refunds may be recorded using negative amounts.
Allocation to Due Payments
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£
ID
Purchaser
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Amount
Due Date
Allocated Amount
— scheduled for automatic collection
£
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Applied Discounts
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inactive
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Stroud and District Motor Club